• All estimates are valid for 30 days from the date of issue unless otherwise stated in writing.

• Estimates are based on the information, measurements, and site conditions available at the time of quoting. If conditions differ once work begins (e.g., hidden frame damage, hardware corrosion, structural issues, or inaccurate site information), we will notify you and provide a revised quote before proceeding with additional work.

• Work will not begin until the Client has approved the estimate in writing (including electronic approval through our client portal).

• Custom fabric, materials, and colors shown in samples or photos may vary slightly from the finished product due to dye lots and manufacturer variation.

• Custom orders (including cushions, slings, shade sails, cabanas, awnings, and other fabricated items) require a [50]% deposit before materials are ordered or fabrication begins. Deposits on custom work are non-refundable once materials have been ordered or fabrication has started.

• The remaining balance is due upon completion of the work.

• We accept [payment methods — e.g., check, ACH, credit card]. Credit card payments may be subject to a processing fee of 3%.

• Late payments are subject to a late fee of 1.5% per month or the maximum rate permitted by Arizona law, whichever is less. The Client is responsible for all reasonable collection costs, including attorney's fees.

• Title to all custom-fabricated goods remains with Restore Furniture Solutions until paid in full.

• Lead times provided are good-faith estimates and may be affected by material availability, weather, and manufacturer delays. We will communicate any significant changes promptly.

• Appointments cancelled or rescheduled with less than 24 hours' notice may be subject to a $50 trip/cancellation fee.

• The Client is responsible for providing safe, reasonable access to the work area at the scheduled time, including gate codes, parking access, and (for commercial properties) any required vendor check-in or COI coordination. Time lost due to inaccessible work areas may be billed at our standard hourly rate.

• For furniture pickup/re-delivery services, items must be reasonably accessible and cleared of personal belongings.

• The scope of work is limited to what is described in the approved estimate. Any additions or changes must be approved in writing and may affect pricing and timelines.

• Restoration work (re-slinging, cushion replacement, refinishing, etc.) addresses the components specified in the estimate only. Restoration of one component does not guarantee the condition or lifespan of other components (e.g., frames, welds, glides, hardware) unless expressly included.

• We reserve the right to decline or stop work on furniture or structures we determine to be structurally unsound or unsafe, and will notify the Client if this occurs.

• We warrant our workmanship for a period of 1 year from the date of completion.

• Materials (fabrics, slings, hardware, etc.) are covered by the applicable manufacturer's warranty only. We will reasonably assist Clients in pursuing manufacturer warranty claims but are not responsible for manufacturer defects.

• Warranties do not cover: normal wear and tear; fading or degradation from sun, chemicals (including pool chemicals and cleaning agents), or weather; damage from misuse, abuse, vandalism, or acts of God (including monsoon storms and high-wind events); or damage resulting from failure to follow care instructions.

• Wind disclaimer for shade structures: Shade sails, umbrellas, curtains, and similar products are not designed to withstand extreme weather. The Client is responsible for taking down, closing, or securing removable shade products during high winds and storms. Damage occurring during such events is not covered by warranty.

• Provide accurate site information, measurements access details, and (for commercial clients) any property-specific vendor requirements before work begins.

• Obtain any HOA, property management, landlord, or municipal approvals required for installations. Permits, where required, will be handled as specified in the estimate.

• Follow provided care and maintenance instructions for restored furniture and installed shade products.

We collect only the information needed to provide our services — such as your name, contact details, service address, and payment information — and store it securely in our business management software. We do not sell or share your personal information with third parties except as necessary to deliver our services (e.g., payment processing) or as required by law. To request access to or deletion of your information, contact sales@restorefurnituresolutions.com.

• These Terms are governed by the laws of the State of Arizona. Any disputes will be resolved in the courts of Maricopa County, Arizona [or: through binding arbitration in Maricopa County, Arizona].

• Before pursuing formal action, both parties agree to attempt in good faith to resolve any dispute directly. Concerns about completed work must be reported within 30 days of completion so we have a reasonable opportunity to inspect and remedy.

• Clients may also contact the Arizona Registrar of Contractors regarding licensed contractor work.

All content on this website — including our name, logo, photos, and designs — is the property of Restore Furniture Solutions and may not be copied or used without written permission. Custom designs and fabrication patterns we create remain our property.

• If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.

• These Terms, together with the approved estimate, constitute the entire agreement between the parties and supersede any prior oral or written representations.

• We may update these Terms from time to time; the version in effect on the date of your approved estimate applies to your project.